Citrix Virtual Channel

There is an alternative connection method for signotec signature pads in Citrix environments. The Virtual Channel technology enables you to use signature pads without needing the COM port to map on the server. The technology is also not limited to the use of devices with a virtual COM port, but also supports native HID and WinUSB devices. In addition, the Virtual Channel connection offers significantly better performance and stability and is therefore the recommended connection type for compatible Citrix environments.

The signotec Virtual Channel driver is required on the client. The driver is automatically available for various systems (such as IGEL and Rangee clients). If this is not the case, the driver must be purchased.