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Safety instructions

Before you start using the device, please read all information, warnings and safety instructions carefully to take full advantage of the product’s long service life. Failure to comply with these precautions will result in the loss of your warranty. Furthermore, signotec will not accept any responsibility for the repair or replacement of the device.

General safety instructions

  • The signature pad was primarily designed for use in an office environment, over the counter or for mobile use and has been tested in this operating environment. The use of the device in other fields of application may damage it and is undertaken entirely at the user’s own risk.

  • The pad is neither waterproof nor explosion-proof. In addition, you should avoid extreme fluctuations in temperature. Never use the device in very dusty environments.

  • Make sure to not scratch the display or place sharp or heavy objects on the device. Avoid violently shaking (from impacts or drops, for example) the device in order to prevent damage to the components.

  • The screen’s surface can become damaged by pen tips that are pointy or have sharp edges. Replace the pen tip or cartridge once it shows signs of use.

  • Never expose the product to high-voltage electrostatic discharges or the build-up of electrostatic charge on the LCD screen. It could cause the LCD screen to temporarily become patchy. If patches do appear, leave the device’s display turned on. The patchiness will disappear after a few hours.

  • The signature pad and the supplied pen are designed to be used together. You will void the warranty if you use these two components of the product separately.

  • In case of damage to the LCD screen, DO NOT touch the liquid that may leak out under ANY CIRCUMSTANCES. This liquid may cause skin irritation. If the liquid nevertheless comes in contact with your skin, eyes or mouth, immediately rinse the affected area under running water for at least 15 minutes. If the liquid comes in contact with your eyes or mouth, you must also consult a doctor.

Inserting the connection cable

Please connect the connection cable while taking all necessary safety precautions with regard to other devices and persons. The cable should be routed in such a way that under no circumstances is it constantly under tension. Do not place heavy objects on the cable, do not bend the cable repeatedly and do not exert strong pressure on the cable connections. Improper stress affecting the cable or the connector sockets may result in cable breakage or damage to the device’s components or your computer. Damage that can be attributed to these causes is not covered by warranty.

Please use only the supplied cable or appropriate spare parts from signotec to ensure a proper functioning of the device. The USB standard provides for a maximum cable length of three meters. signotec cannot guarantee that the device will work with longer cables.

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