Care, cleaning, disinfection

Care and cleaning

Clean the device regularly. Dust and dirt particles can form residues on the sensor film or glass and pen, which can cause excessive wear to the surface. Regular cleaning of the surface and the pen will help to extend the device’s service life. Normal wear and tear of the surface or the pen does not constitute a warranty claim.

Disconnect the device from the power source, the computer and any other devices that are connected. Use a dry or damp soft cloth to clean the pen. For additional cleaning of the display and casing, use an antistatic, slightly damp and lint-free cloth. Only apply gentle pressure to the surfaces of the device and make sure that no moisture forms on the surface or gets into any joints that may be present. Do not use window cleaners, household cleaners, sprays, alkaline solutions, solvents, ammonia solutions, scouring agents or cleaning agents containing hydrogen peroxide to clean the device. Do not spray the cleaning agent directly onto the device and never immerse the device in liquids.

Any damage that is or has been caused, for example, by using the wrong cleaning agent and/or during cleaning, is not covered by warranty.

For gentle cleaning, the most suitable option is to use a microfiber cloth that has been slightly dampened with water. Special display cleaners or glasses cleaning cloths are also suitable.

Disinfection

You can use a wipe with 70% isopropyl alcohol or 75% ethyl alcohol to carefully wipe the surfaces and pen. Do not use any products containing bleach or hydrogen peroxide. Ensure that no moisture enters any opening and do not immerse your device in cleaning agent.

Inappropriate cleaning may damage the device.